Information

We are here to help! It’s important to us that your trip to Palace Shopping is hassle free, so we provide a range of services to help.

Opening Hours

Normal Centre Hours
Mon - Sat (excl Thurs) 9am - 5.30pm
Thursday 9am - 7pm
Sunday 10am - 5pm
Bank Holiday 9am - 5.30pm

Festive Core Trading Hours

Thu 18 - Sat 20 Dec 9am - 7pm
Sun 21 Dec 10am - 5pm
Mon 22 & Tue 23 Dec 9am - 7pm
Christmas Eve 9am - 7pm
Christmas Day Closed
Boxing Day 10am - 5pm
Sat 27 Dec 9am - 5.30pm
Sun 28 Dec 10am - 5pm
Mon 29 - Wed 31 Dec. 9am - 5.30pm
New Year’s Day 10am - 5pm

The Car Park is open from 6am and closes at 10pm everyday, except Christmas Day whereby the car park is closed for the entire day.

Contact Us

Centre Manager
Palace Exchange Shopping Centre
25 Hatton Walk
Enfield EN2 6BP

To speak to a member of the team call 0208 362 1934 or email us here.

Toilets & Baby change

You can find our toilets on the Ground Level next door to the entrance to TKMaxx. Disabled toilets are on Level 1 next to the lifts, using the Radar key system.

Car Parking

Click here for information about parking at Palace Exchange

Cash Machines

You will find cash machines at Natwest, opposite Caffè Nero.

Free WiFi – We’ve Upgraded!

Palace Shopping now has one simple, seamless free WiFi network. Just look for PalaceShopping in your WiFi options and get connected instantly.

Disabled Access

All store entrances in Palace Exchange can be found on the ground floor. This can be accessed from the car park via the lifts. Individual stores that have upper levels also have lift access.

Shopmobility

Enfield Town provides Shopmobility at two locations with access to manual and powered wheelchairs and powered mobility scooters.

Enfield Town (Monday to Friday, 9am - 5pm)

Civic Centre Silver Street Enfield EN1 3XA

Edmonton Green (Tuesday to Saturday, 9:30am - 5pm)

4 Monmouth Road, at the rear of Edmonton Baptist Church Edmonton N9 0LS

Contact them on 020 8379 1193 to make an appointment or booking.

Dogs

All well behaved dogs are welcome at Palace Shopping - in both Gardens and Exchange. Please check individual stores as whilst some accept dogs, many don’t. Please follow our ‘petiquette’ shown on signs in the centre. Please keep dogs on a lead and be sure to clean up after them.

Opening Hours

Normal Centre Hours
Mon - Sat (excl Thurs) 9am - 5.30pm
Thursday 9am - 7pm
Sunday 10.30am - 4.30pm
Bank Holiday 10.30am - 4.30pm

Festive Core Trading Hours

Thu 18 - Sat 20 Dec 9am - 7pm
Sun 21 Dec 10.30am - 4.30pm
Mon 22 & Tue 23 Dec 9am - 7pm
Christmas Eve 9am - 7pm
Christmas Day Closed
Boxing Day 10.30am - 4.30pm
Sat 27 Dec 9am - 5.30pm
Sun 28 Dec 10.30am - 4.30pm
Mon 29 - Wed 31 Dec. 9am - 5.30pm
New Year’s Day Closed

M&S, Pearsons and Waitroses times vary - please check individual store page.

Contact Us

Centre Manager
14 Palace Gardens Shopping Centre
Enfield EN2 6SN

To speak to a member of the team call 0208 367 1210 or email us here.

Toilets & Baby Change

You can find our male and female toilets, disabled toilets and baby change next to the car park lifts and Waitrose on the ground floor. The disabled toilets uses the Radar key system.

Car Parking

Click here for information about parking at Palace Gardens.

If you are a Blue Badge holder, you can park for free in the disabled parking spaces for up to 3 hours.

Cash Machines

You will find cash machines at Eurochange and in the M&S Food Hall.

Free WiFi – we’ve upgraded!

Palace Shopping now has one simple, seamless free WiFi network. Just look for PalaceShopping in your WiFi options and get connected instantly.

Disabled Access

All store entrances in Palace Gardens can be found on the ground floor. This can be accessed from the car park via the lifts. Individual stores that have upper levels also have lift access.

Shopmobility

Enfield Town provides Shopmobility at two locations with access to manual and powered wheelchairs and powered mobility scooters.

Enfield Town (Monday to Friday, 9am - 5pm)

Civic Centre Silver Street Enfield EN1 3XA

Edmonton Green (Tuesday to Saturday, 9:30am - 5pm)

4 Monmouth Road, at the rear of Edmonton Baptist Church Edmonton N9 0LS

Contact them on 020 8379 1193 to make an appointment or booking.

Dogs

All well behaved dogs are welcome at Palace Shopping - in both Gardens and Exchange. Please check individual stores as whilst some accept dogs, many don’t. Please follow our ‘petiquette’ shown on signs in the centre. Please keep dogs on a lead and be sure to clean up after them.